Fulcrum is a modern Digital Customer Success platform that brings together customer 360 data, automatically spots key customer segments including churn-risk and expansion-potential accounts, sends personalized value reports to your customers, and enables adaptable in-product and out-of-product experiences in minutes.
- Visit the Fulcrum sign-up page: Sign Up (opens in a new tab)
- Follow the on-screen instructions to create your account.
Fulcrum brings customer 360 data together in one place and automatically forms customer profiles. This includes product behavior data (e.g. Mixpanel, Amplitude), marketing automation data (e.g. Marketo, Iterable), CRM data (e.g. Salesforce, Hubspot) and account data through data warehouses (e.g. Snowflake, BigQuery).
Fulcrum's AI-powered dynamic segmentation platform for B2B companies that goes beyond traditional segmentation. Fulcrum acts as a co-pilot for segmentation by automatically identifying key user segments including churn-risk accounts, understanding effectiveness of each segment and highlighting their impact on key business KPIs. These segments adapta to your business goals and get smarter over time.
Experiences help you create customer touchpoint flows to communicate with users both inside and outside the product. Fulcrum's no-code platform helps you modify existing product experience, add new product touchpoints like banners and communicate through email platforms.
Fulcrum automatically puts together personalized customer report based on customer's success goal and sends over to your economic buyer every month to help justify the spend on your platform.
Please reach out to email@example.com for any questions.